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Messages - tvan09

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Hi guys,

I have a complete full set (two wheels) of bearing seals, brake shoes, bearing caps and bearings to suit the earlier model TVAN (say 2009). These are available free to anyone who wants them. Located near Albury in NSW (pickup only). They may suit other model TVAN”s. All parts are new unused.

Also available are three unused powder coat touch up spray cans in Dark Anotec Grey. This colour was used in the earlier models.

Please PM if interested

Topaz Topaz / Re: 2012 Topaz Series 1 - Awning & Solar
« on: April 29, 2018, 08:11:40 PM »
Thanks  Gryphen,

Even better, I can buy them online  :D

Topaz Topaz / Re: 2012 Topaz Series 1 - Awning & Solar
« on: April 29, 2018, 08:41:36 AM »
Hi Gryphen

Where did you get the struts from, and do you have a part number? Also are you okay with sharing how much they cost? I’m keen to add another solar panel to my Topaz.

Topaz Topaz / Re: Sink orientation
« on: April 02, 2018, 04:06:17 PM »
There would be your problem Linda.

This may be what you are looking for.

Topaz Topaz / Re: Cold pump is hot and hot pump is cold
« on: April 02, 2018, 03:12:03 PM »
Don't underestimate the swarf in those filters if you have not checked them since purchase Harry.  Mine were all but full of plastic shreds when I finally got to checking them a few weeks back.

Topaz Topaz / Re: Cold pump is hot and hot pump is cold
« on: April 02, 2018, 11:55:28 AM »
Fortunately Harry, this is one area I have not had to gain access to.  I noted the absence of customer accessible DC isolation switches shortly after purchasing my Van.  These would be a handy feature for those running repairs.

I have had to access the panel that obscures the water pumps and associated plumbing and wiring but avoided instructing Linda to go down the path of further diagnosing her pump switch anomaly - I can't imagine that it extends to incorrect plumbing though, but who knows.   I stopped short of going down this path as is beggars the question, what lengths should a customer have to go through to solve build issues with their van that should be fixed under warranty (or rather not present in the first place).

Topaz Topaz / Re: Sink orientation
« on: April 02, 2018, 11:13:56 AM »
In mine Harry there was no seal aside from the scum that accumulates from wiping up around the sink.  I've again put a light film of silicone grease on this seal prior to screwing the sink back down to provide a better seal from water ingress and to ensure the sink seal does not again stick to the bench given the inevitable accumulation of more soap scum over time.

I thought about applying a light film of silicone sealant to the sink seal but it would impede access to this area should further maintenance be required at any time.

Topaz Topaz / Re: Cold pump is hot and hot pump is cold
« on: April 02, 2018, 10:45:52 AM »
Same switch layout as mine.  I'd be loath to swap over the labels as they will never stick down properly and it will be a vey simple warranty fix merely requiring a wire/terminal swap.

Topaz Topaz / Re: Sink orientation
« on: April 02, 2018, 10:39:55 AM »
Hi Harry,

A more accurate description would be seepage (nothing major), it is evident when you remove the sink as there are water stains in the compartment directly under the plug/drain assembly and immediate surrounds (I've cleaned these up once before).  As we speak I am fixing mine wherein the drain seal was not seated properly.  I have reseated the drain seal after applying a very thin film of silicone grease and just for good measure I have modestly tightened the hose clamp that connects to the drain assembly.  I think that should do it and will recheck it after my next trip.

Topaz Topaz / Re: Sink orientation
« on: April 02, 2018, 09:45:24 AM »
Hi Linda,

Never underestimate the value of posting a photo on the forum as it helps us to understand visually what you are sharing with us.

I have attached a photo of my sink drainage noting I have a Topaz II Savannah (Diesel version) and I do not know if there is a difference in the Gas version (this is where a photo of your drainage would help).  My plug is located toward the rear of the sink and the drain exits via a 90 degree connection to the right at around the 1 o'clock position where it then has a short section of pipe before a 90 degree bend wherein it then travels straight and exits out the bottom of the van.

You are right about the pipe leaking at or around the first hose clamp - although the leak may be coming from the drain fitting not seating or sealing properly. I was aware of the leak within the first month of ownership as a more substantial build failure resulted in me having to remove the sink whilst on the road, however I had not got around to fixing the leak - your asking for help prompted and gave me cause to remove the sink and get on with it (thank you  ;D)

I speak authoritatively when I say it is tough having to deal with these issues in a high end camper costing in my case in excess of $100K (I have filled a whole A4 page with the issues I have had to fix) , it just should not happen.  That said I do love my Topaz, at least now anyway.

Hope this helps

Topaz Topaz / Re: Cold pump is hot and hot pump is cold
« on: April 02, 2018, 08:37:52 AM »
Oh dear Linda,

I feel your pain.  I too have a Topaz series II and it is just over a year old and I am still addressing quality control issues and design deficiencies. It would seem to be that they wired the switches back to front or quite possibly just labeled them incorrectly. A label switch seems to be the easiest fix, or just keep a mental note of the reversal an leave them as they are.

Tvan Tvan / Re: Diesel Hot water and heaterH
« on: March 23, 2018, 08:57:36 AM »
There is an overheat circuit breaker that may have been triggered at some stage - located on the hot water storage unit.  This was triggered on my new Topaz two weeks after I took delivery of it.  It was difficult to access the reset switch, however upon resetting I have not experienced the problem again - that said it is best practice to isolate a cause, especially if it is an older system where it could mean a faulty pressure relief valve.  For me it may have been a bit of debris from manufacturing obstructing the proper operation of the pressure relief valve.

If you seek to reset the circuit breaker on your own, make sure you have the 240V mains power disconnected from your van first, monitor the water heater on Mains power heating after resetting, and be sure to open and test the pressure relief valve from time to time.

If you are unsure of any of these procedures it is best to seek the assistance of an authorised Webasto service agent or a plumber.

Topaz Topaz / Re: Insurance
« on: February 16, 2018, 04:29:47 PM »
Thanks guys

Took two days but all good with GIO in the end...... the spin was that they had the wrong Topaz Series II in their system and have fixed that so we do not have the same problem next year.  Getting quotes from Club 4x4 and CIL just the same to avoid the "lazy tax" as they call it.

Topaz Topaz / Insurance
« on: February 15, 2018, 06:23:40 PM »
Hi guys,

I got my renewal from GIO today for my just under 12 month old Topaz Series II.  When first insuring it they struggled to come to the party at a $100K insurance cover, but none the less with a bit of dialogue back and forth and a competitor offer we got cover with them.  In their wisdom the renewal came today wherein they reduced the agreed value to $31,800. When questioned about this they suggested they were being generous as the market value was $26,000.  Clearly they have no idea what they are insuring and I have gone through this with each van I have ever owned (TVAN, Vista Crossover and now my Topaz Series II).

I would welcome any feedback on other insurers whilst GIO try to get their head in the game - they are reviewing my policy and how they came to such a shocking depreciated value.  My van has travelled 6000 kilometres and presents as near new.  Sorry no offers to purchase considered at $26000 nor $31,800  ;D ;D ;D

Tvan Tvan / Re: Redarc 150 w solar blanket and bcdc1240
« on: January 10, 2018, 07:23:03 AM »
When you test the Redarc 150 performance is the rooftop solar on your van shade? This will adversely affect the output of your solar blanket.

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